# People

The people your organisation has shared with a workspace — find them, filter them, record what you learn, and see them on the map.

People are the individuals you want to reach: electors from a roll, supporters
from a CRM, residents on a mailing list. Your organisation holds them and
decides which workspaces can see whom, so a workspace only ever lists the
people shared with it.

> **Who can open People**
>
> Workspace managers. Everyone else reaches people through the
> [activities](/docs/workspaces/activities) they are assigned, and sees only
> what that activity asks for.

## Where people come from

An organisation owner or admin [imports them](/docs/organisations/people) and
allocates them to workspaces. If your list looks empty or short, that is the
place to look: a workspace sees a person only when the organisation has given
it access to them.

## Finding people

**People** lists everyone the workspace can see. Search by name, contact details,
ID, or address, or open **Filter** and build conditions:

- **Name or contact** — a name, ID, mobile, landline, email, or gender.
- **Home address** — suburb, town or city, state, or postcode.
- **Area** — an electorate, meshblock, or other area code that came with the
  import.
- **Age** — worked out from the birth information you hold, which may be an
  exact date or only a range.
- **Tag** and **Custom field** — anything you have recorded yourself.
- **Contact history** — who has or hasn't been reached, and with what outcome.
- **Inside route turf** — everyone whose home falls within a route.

Conditions can match *all* or *any*. A filter that uses a tag or field
which has since been archived tells you so rather than quietly matching
everyone.

## A person's page

Open anyone to see and edit:

- **Details and opt-outs.** Name, mobile, landline, email, notes, and five
  separate switches: no contact at all, no visits, no calls, no mail, no email.
  *No calls* covers both numbers. Opt-outs are honoured automatically when you
  build an activity.
- **Addresses.** A home address and, if it differs, a postal one. Prenso matches
  the home address to its address data to place the person on the map. If the
  match is wrong or missing, edit the address or enter coordinates yourself.
- **Tags and custom fields.** See below.
- **Interactions.** Every conversation recorded with them, with the answers
  given. **Record interaction** logs one that happened outside an activity.
- **History.** What changed, when, and whether a person, an import, or a
  canvasser changed it.

## Tags and custom fields

Tags are labels — *Member*, *Volunteer*, *Do not doorknock: dog*. Custom fields
hold an answer: text, a number, yes or no, one choice from a list, or several.

Both can belong to the organisation, so every workspace shares the same
vocabulary, or to one workspace. An organisation can also mark a tag or field
**read-only**, which lets workspaces see it without changing it. Manage them
from the **Tags** and **Custom fields** buttons at the top of People.

Archiving a tag or field hides it from new work and keeps it in history, so old
records still read correctly.

## Seeing people on the map

Choose **Show on map** to open [Explore](/docs/workspaces/explore) with the
People layer on and your current filter applied. The map follows the filter
rather than the search box, so clear any search first. Click a point for a
summary; click again, or choose **Open**, for the full page. Several people at
one address are listed together.

People without a matched address don't appear on the map. They are marked in
the list so you can find and fix them.

## Next steps

- [Activities](/docs/workspaces/activities) — Turn a filter into door knocking or phone calling.

- [Importing people](/docs/organisations/people) — How the organisation loads people and shares them with workspaces.