Workspaces
Workspaces divide an organisation into separate operating areas, each with its own routes, sites, team, and campaigns.
A workspace is one operating area. It owns its own routes, sites, team members, and campaigns, and none of them are visible from any other workspace.
This page covers workspaces from the organisation's point of view — when to create one, and how they are configured. For what you actually do inside one, see Workspaces.
When to create a second workspace
Create a new workspace when a group of people plan and deliver independently of another group. Some examples:
- A political party with a workspace per electorate. Each candidate's team sees their own volunteers and their own hoardings, while head office keeps one plan and one invoice.
- A real estate agency with a workspace per office. Each office manages its own signboards and its own patch.
- A distribution business with a workspace per depot.
Stay in one workspace when the same people plan the same area, even if you run many campaigns. Campaigns already separate one distribution from the next.
Workspaces don't share data
Routes, sites, and team members belong to a single workspace. Splitting an area in two later means rebuilding its routes, so it's worth deciding early. Only capabilities are shared, because they are defined at the organisation level.
Creating a workspace
Use the workspace switcher in the sidebar and choose Create workspace. You provide a name, URL slug, country, and base address. Industry comes from the organisation, and country starts as the organisation's.
Country can't be changed after the workspace is created. It decides which country's addresses and boundaries the workspace sees, and its routes are built from them.
Your plan sets how many you can have — one on Starter and Pro, five on Business, unlimited on Enterprise. Prenso blocks creation past the limit rather than billing you for the overage.
Workspace settings
Organisation owners and admins can open Settings inside any workspace to change:
- Name, URL, and logo. Changing the URL changes every link into the workspace, so existing bookmarks stop working.
- Base address. Where the map opens when you start a new route.
- Public sign-up. Lets people request to join your delivery team from a public link. See Team.
Deleting a workspace is restricted to the organisation owner and removes every route, site, campaign, and team member in it. Deleting the last one leaves the organisation in place, with a prompt to create a new workspace. From there the owner can also delete the organisation, once its subscription is cancelled.
Geographic scope
A workspace can optionally be restricted to a set of boundaries — an electorate, a council area, a group of suburbs. When a scope is set, everything the workspace touches is confined to it: route creation, address searches, and the data on screen.
This is worth setting when you run one workspace per area and want to make it impossible to plan into someone else's patch by accident. Left unrestricted, a workspace can draw a route anywhere in its country.
On Enterprise, set it under Area access in the workspace's settings: choose Selected areas only, then search for each area to add. Each area's menu can also centre the workspace map on it.
The scope applies inside the workspace. The organisation map looks across every workspace and is never cut to any one of their scopes.